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Area Development - Site Selection, Facility Planning and Workforce Development

CarMax Plans Tempe, Arizona, Customer Service Center

09/11/2019
CarMax, the nation’s largest retailer of used cars, will create 430 new jobs for their new Customer Experience Center opening in Tempe, Arizona.

“We are excited to continue our growth in the Phoenix metropolitan area and build out our talented associate team to fuel our continued innovation,” said Diane Cafritz, CarMax Chief Human Resources Officer. “The Phoenix area is a natural fit with our business needs due to its top contact center talent and strong local culture.”

The company is hiring customer experience consultants and managers to work at the new location at 1515 West 14th Street in Tempe. CarMax is recruiting for Spanish bilingual candidates to fill approximately a third of the open roles.

“We’re proud that yet another Fortune 500 company is expanding in Arizona, creating hundreds of new jobs for our citizens and investing in our communities,” said Governor Doug Ducey. “We thank CarMax for choosing Arizona and congratulate the company on their impressive growth!”

“CarMax is a company that pushed the status quo and disrupted the market of used car sales,” said Mayor Mark Mitchell, City of Tempe. “They continue to evolve their business and Tempe is looking forward to being part of that expansion.”

“As a leader in the industry’s digital revolution, CarMax’s new location in Greater Phoenix showcases their investment in growth and innovation through their evolved approach to buying and selling a car,” says Chris Camacho, President & CEO, Greater Phoenix Economic Council. “Their new operation will provide residents across the region with employment opportunities and we wish CarMax nothing but success.”

“We are thrilled that CarMax, one of the biggest names in the industry, is making a strategic investment in Arizona to scale their operations,” said Sandra Watson, President & CEO of Arizona Commerce Authority. “Arizona offers the best business environment anywhere in the nation, and we look forward to supporting the growth and success of CarMax in our state.”

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