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Pack Health Expands Birmingham, Alabama, Workforce-Operations Center

Leading patient-engagement company Pack Health, a Quest Diagnostics company, plans to expand operations at its facility in Birmingham, Alabama. The $5.66 million project is expected to create 200 jobs.

The investment will allow the company to nearly double its square footage from 25,000-square-feet to 46,000-square-feet. The new center will continue to provide health coaching, engaging individuals online to build self-management skills, such as healthy eating for employee health programs and patient reported outcome surveys for clinical trials.

“It is our pleasure to work with the state of Alabama to grow Pack Health in Birmingham,” said Mazi Rasulnia, PhD, founder and vice president of Pack Health. “Beyond our pride at what we have accomplished in the last few years, we are extremely proud to add 200 positions to Jefferson County and expand our capabilities in connecting diagnostic insights to our members managing chronic health conditions.

Pack Health is an evidence-based patient engagement platform that changes health behaviors to close gaps in care and improve outcomes. The high-touch engagement model is proven to increase care access, improve patient centricity, and reduce costs. The company comprehensively addresses chronic conditions, comorbidities, social determinants, and barriers to drive results across industries, including life sciences, health systems, health plans, and research. Pack Health was acquired by Quest Diagnostics in 2022.

“Pack Health will play an increasingly important role at Quest Diagnostics, connecting our diagnostic insights to actions patients can take to improve their health,” added James E. Davis, CEO and president of Quest Diagnostics. “Pack Health provides ongoing engagement to help individuals sustain positive health choices, from maintaining an exercise program to participating in a clinical trial.

The project was supported by the State of Alabama, the Alabama Department of Commerce, Birmingham Business Alliance (BBA), the Jefferson County Commission and the City of Birmingham.

“Pack Health represents one of Birmingham’s most successful startups, and it’s rewarding to see Quest Diagnostics validate that success by launching growth plans that solidify Pack Health’s future in its hometown,” said Greg Canfield, secretary of the Alabama Department of Commerce. “This is great news for Birmingham and a testament to the vitality of the region’s start-up ecosystem.”

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