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Area Development - Site Selection, Facility Planning and Workforce Development

Asurion Opens Orlando, Florida, Call Center

08/18/2016
Asurion, the connected life services company, opened its Soluto call center in Orlando, Florida. The company plans to hire 350 associates by the end of the year. Its 50,000-square-foot operations center, located at 4000 Millenia Blvd., has room to accommodate over 550 employees.

“The Orlando work environment is exciting and dynamic, a place where technology, innovation and problem-solving come together,” said Gene Galaviz, Asurion senior site director. “We’re looking for team members who are the earliest adopters of the newest apps and technology, and enjoy teaching others to solve technical problems. This type of person is very successful at Asurion, and we’re excited to build a strong team of these individuals here in Orlando.

As an incentive, Orlando Economic Development Commission worked with the City of Orlando to provide many resources for Asurion’s expansion, including assistance with site visits, employer interviews and fast-track permitting.

“Our diverse, skilled and multilingual workforce is known for providing customer service excellence,” said Orlando EDC Chairman David Fuller. “Asurion will find Orlando to be a great business location with plentiful human resources and opportunity for growth.”

“Orlando is a truly international city with a reputation for being the hospitality and customer service capital of the world,” said Orlando Mayor Buddy Dyer. “These attributes, plus our talented labor force and business-friendly environment, make Orlando a natural fit for Asurion’s customer support center.”

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